1. Information We Collect
When you visit Kiyani Crafts, we collect two types of information: personal information you knowingly choose to disclose, and website use information collected on an aggregate basis as you and others browse our website.
Personal Information you may provide to us includes:
- Name and contact details (email address, shipping and billing addresses, phone numbers).
- Payment information, processed securely through third-party providers.
- Communication records if you reach out to our support team.
2. How We Use Your Information
We use the information we collect to operate our business and provide you with seamless service. Specifically, we use your data to:
- Process and fulfill your orders, including sending you emails to confirm your order status and shipment.
- Communicate with you regarding your purchases, account, and requests.
- Improve our website, store layouts, and product offerings.
- Prevent fraudulent transactions and monitor against theft.
3. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We only share information with partners closely involved in the fulfillment process, such as shipping carriers (e.g., FedEx, UPS) and payment processors (e.g., Stripe, PayPal). These service providers only have access to the personal information needed to perform their functions.
4. Your Rights
Depending on your location, you may have the right to request access to the personal data we hold about you, to request that your personal data be corrected or deleted, and to request that we stop processing your personal data. You can always opt-out of our marketing emails by clicking the "unsubscribe" link at the bottom of any email.
5. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact our privacy officer at [email protected].
